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Participant
February 14, 2017
Question

I cant get elements 15 to open on windows 8.1.

  • February 14, 2017
  • 1 reply
  • 197 views

Keep getting message A problem caused the programe to stop working. Any suggestions? Ive never had any previous versions!

This topic has been closed for replies.

1 reply

Community Manager
February 15, 2017

Sorry for the inconvenience.

Please try out the instructions mentioned in the article https://helpx.adobe.com/photoshop-elements/kb/editor-has-stopped-working.html

Error: Editor has stopped working in Adobe Photoshop Elements

In case the issue still persists, we would request you to please paste the Event Viewer logs her.

Instructions on getting Event Viewer logs have been mentioned in the article shared above.

Thanks,
Anwesha