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kellybell
Participant
February 14, 2017
Question

I cant get elements 15 to open on windows 8.1.

  • February 14, 2017
  • 1 reply
  • 197 views

Keep getting message A problem caused the programe to stop working. Any suggestions? Ive never had any previous versions!

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1 reply

A
Community Manager
Anwesha Dev ChaudharyCommunity Manager
Community Manager
February 15, 2017

Sorry for the inconvenience.

Please try out the instructions mentioned in the article https://helpx.adobe.com/photoshop-elements/kb/editor-has-stopped-working.html

Error: Editor has stopped working in Adobe Photoshop Elements​

In case the issue still persists, we would request you to please paste the Event Viewer logs her.

Instructions on getting Event Viewer logs have been mentioned in the article shared above.

Thanks,
Anwesha

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