I suddenly cannot launch Photoshop or Premiere Elements 14

Forum|Forum|5 years ago
April 4, 2020
3 replies
433 views

I have Windows 10. My programs worked fine before and suddenly I cannot open either program. I get the launch window but once I click on photo editor it starts flashing like strobe.

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Greg_S.

Community Expert

adobeuserinpoverty said:

. Adobe says it is ecause 14 is an older vesion and not compatible with windows 10.

This is nonsense!! It really ticks me off that Adobe support continues to give out misinformation as part of a sales pitch.

Judging by your screen name, buying a new version of Elements is not a priority for you. If that is the case, there is no good reason why you can't continue to use Elements 14 on your Windows 10 machine. It works just fine on mine.

Greg_S.

Community Expert

. . . . The link provided by Akash relates to Elements 2018 (Version 16). Since you are working with version 14, you need to change the references in folder locations from 16.0 to 14.0.

Akash Sharma

Legend

Hi there,

That isn't a usual experience with Photoshop Elements14 as it's not launching.

Would you mind checking out the troubleshooting steps mentioned in this article https://helpx.adobe.com/elements-organizer/kb/Elements-applications-do-not-launch-on-Windows-10.html and let us know if that helps?

Thanks,

Akash

A

adobeuserinpovertyAuthor

Known Participant

I'll check it out. Adobe says it is ecause 14 is an older vesion and not compatible with windows 10. I downloaded the free version of PSE 2020 and so far it opend up fine.

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