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lyndonAP
Participant
June 20, 2017
Answered

Issue Installing Photoshop Elements/ Premiere Elements

  • June 20, 2017
  • 1 reply
  • 264 views

Today i purchased the Student/teacher edition of Photoshop Elements 15 and Premiere Elements. After downloading I doubleclicked the install file and, after the unzipping, get a message saying the installer failed to initialize. It then says to get Support Advisor but I found through searching this is no longer an option. How am i supposed to get this installed?

    This topic has been closed for replies.
    Correct answer lyndonAP

    Issue resolved. I had to update the Adobe Application manager and then the installer is working.

    1 reply

    L
    lyndonAPAuthorCorrect answer
    Participant
    June 20, 2017

    Issue resolved. I had to update the Adobe Application manager and then the installer is working.

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