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yuliiap63933889
Participant
November 16, 2017
Question

Ivalid serial number

  • November 16, 2017
  • 3 replies
  • 403 views

Hello. I can`t install the Photoshop Elemements because "the serial number you entered is invalid". I tried to specify both the serial number specified in the system. Also tried the one specified in the paper version. But the serial numer is also invalid.I What is proplem?

My order number 142260429.

Best regards,

Yuliia

    This topic has been closed for replies.

    3 replies

    Abambo
    Community Expert
    Community Expert
    November 16, 2017

    It is not that we would not love to help you, but this is a user to user forum with sometimes Adobe employees participation. Any problem arising with orders, activation etc need to be solved with Adobe. Unfortunately, the link provided by @master_mo does not work.

    Please try this one: Contact Customer Care .

    ABAMBO | Hard- and Software Engineer | Photographer
    yuliiap63933889
    Participant
    November 16, 2017

    Thank you so much!

    @mj
    Community Expert
    Community Expert
    November 16, 2017

    Moving to Photoshop Elements Forum

    @mj
    Community Expert
    Community Expert
    November 16, 2017

    I don't believe forum members will be able to help with this.

    Try chatting to Adobe support.

    https://helpx.adobe.com/contact/support.html

    HTH