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Participating Frequently
October 10, 2020
Question

Mouse Cursor issues!

  • October 10, 2020
  • 2 replies
  • 845 views

I use adobe photoshop elements 14 and I just updated my mac to macOS Catalina. When I use my brush, I get a loading circle and it's very annoying. I already checked off the adobe box in system preferences > privacy > accessibility, & I restarted my mac but this did not fix it. Can anybody help? Thanks!

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2 replies

MichelBParis
Legend
October 10, 2020

I am not a Mac user, but of course you know that only PSE2020 or 2021 is compatible with Catalina?

Participating Frequently
October 11, 2020

I did not know this. Can i update it or do i need to re buy the new version?

hatstead
Inspiring
October 11, 2020

There are no updates. Adobe has just released PSEv.21. You may receive a discount as a repeat customer.

Suggest that you evaluate the free 30-day trial of the software prior to a potential purchase.

https://www.adobe.com/products/photoshop-elements/download-trial/try.html

hatstead
Inspiring
October 10, 2020

I don't have a Mac and don't have PSEv. 14.

Open the Editor, go to Edit menu>Preferences>Display & Cursors. Some adjustments can be effected via this dialog.

 

Participating Frequently
October 10, 2020

there are only 3 sections on this dialog (painting cursors, other cursors & crop tool) None of these do anything other than change the cursor style. The loading bar only comes up when I begin to use the cursor in the form of a brush.

hatstead
Inspiring
October 10, 2020

Sorry. I don't know how to fix this specifically. You might try to reset preferences to default to see of that will fix it.

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.