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keithe41706256
Participant
November 2, 2016
Question

Open photo with Photoshop Elements - PE starts but does not open file

  • November 2, 2016
  • 1 reply
  • 250 views

PE 13, Windows 7

In Windows Explorer, when I right-click on a photo and select Open With > PE 13, and if PE 13 is not already running...

PE13 starts, but does not open the photo.

If I then go back to WE and do the same again, the photo does open in PE.

Any ideas?

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    November 2, 2016

    It sounds like a Windows Registry problem.

    Uninstall and use the Adobe Cleaner Tool (Yes, it works with Photoshop Elements):

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Then reinstall from:

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    keithe41706256
    Participant
    November 3, 2016

    Which option do I choose?

    And is this going to mess up other Adobe programs I have on my PC (like Acrobat)?

    Thanks.