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jennah45603803
Participant
August 8, 2018
Question

Performance Preferences Won't Open

  • August 8, 2018
  • 1 reply
  • 237 views

Has anyone ever had issues opening the performance option in preferences? Every time I try to open it, it gives me an error message that says I must enter an integer between 8 & 50. I click "OK" like a hundred times. It never opens. What can I do? I was having issues with not enough RAM, so I switched the scratch disk. It worked for a while, but it is still running very slow and wont perform certain tasks or save files. Everything I have read online, says to go to performance and adjust options to fix the issues... Can't do that when it won't let me open performance preferences. I ran a disk clean up and have uninstalled and reinstalled Photoshop, and it's still not working properly.

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    1 reply

    MichelBParis
    Legend
    August 8, 2018

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    The last Windows 10 (1803) update has created this issue.

    The workaround is described step by step in the link above.