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eddyl41787769
eddyl41787769
Participant
January 21, 2018
Question

Photoshop element 12 crash in MacOS High Sierra 10.13.2

  • January 21, 2018
  • 3 replies
  • 1063 views

Hi,

I can't use my photoshop Element 12 in my computer!!!!

I have this error message

Please help

Process:               Adobe Photoshop Elements 12 Editor [895]

Path:                  /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/MacOS/Adobe Photoshop Elements 12 Editor

Identifier:            com.adobe.pse12editor

Version:               12.0 (12)

App Item ID:           768610744

App External ID:       192852631

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Photoshop Elements 12 Editor [895]

User ID:               501

Date/Time:             2018-01-21 07:16:40.149 +0100

OS Version:            Mac OS X 10.13.2 (17C205)

Report Version:        12

Anonymous UUID:        8FF5F63A-885A-4721-737E-12E9F7814D06

Time Awake Since Boot: 560 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

  Library not loaded: @6878337_path/../Frameworks/Cg.framework/Cg

  Referenced from: /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/MacOS/Adobe Photoshop Elements 12 Editor

  Reason: image not found

Binary Images:

       0x100000000 -        0x1030cffe7 +com.adobe.pse12editor (12.0 - 12) <9DE2064B-DC78-3E6F-AA70-C33932EEC601> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/MacOS/Adobe Photoshop Elements 12 Editor

       0x103b36000 -        0x103b62ff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/libtbb.dylib

       0x103b7b000 -        0x103b89ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/libtbbmalloc.dylib

       0x103ba0000 -        0x103da6fef +com.yourcompany.ems (1.0 - 1) <C1530C27-9723-3272-8714-96CFD5D7228A> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/ems.framework/Versions/A/ems

       0x103e5f000 -        0x103e72ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient

       0x103e7c000 -        0x1040c5fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/adobelinguistic.framework/Versions/3/AdobeLinguistic

       0x104149000 -        0x10458ffff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

       0x10460c000 -        0x104965ff7 +com.adobe.AGM (AdobeAGM 4.26.20.29596 - 4.26.20.29596) <7616494C-F1C4-78CE-4C80-D44758FEED5E> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

       0x1049cf000 -        0x104d21fff +com.adobe.CoolType (AdobeCoolType 5.10.70.29596 - 5.10.70.29596) <F5B3FAFB-0550-A90A-6D95-2BB0083C1779> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

       0x104d6e000 -        0x104d96ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <5DD83511-3431-5DE2-6016-A40AD07543C1> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils

       0x104d9e000 -        0x104dcafff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat

       0x104dee000 -        0x104f3bff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/wrservices.framework/Versions/a/WRServices

       0x104fb0000 -        0x10501fff7 +aif_core (0) <EC76D5B3-A6C9-3C92-8C3B-794A87C4FA3D> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core

       0x105048000 -        0x1050a5fff +data_flow (0) <F25A1AB7-242B-3BC1-B4BD-5623281A638E> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow

       0x10513d000 -        0x1051cdff7 +image_flow (0) <C91EC73F-E467-3494-A51C-88DF3E54A83D> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow

       0x10522f000 -        0x105233ff7 +com.adobe.ape.shim (3.4.0.1 - 3.4.0.1) <3E5815E9-E46F-9CCF-E97E-3511AD2C1E35> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

       0x10524a000 -        0x10529498f  dyld (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> /usr/lib/dyld

       0x1052e8000 -        0x105504ff7 +aif_ogl (0) <891482EC-A268-3DBB-84C9-6552404B36BA> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl

       0x105605000 -        0x105621ff7 +image_runtime (0) <734B285A-E308-3488-93EF-17325DB12950> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime

       0x10563c000 -        0x1056cffff +com.adobe.owl-canvas (AdobeOwlCanvas version 3.0.68 - 3.0.68) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/a/AdobeOwlCanvas

       0x1056f3000 -        0x105a3cfef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/dvaui.framework/Versions/a/dvaui

       0x105bd4000 -        0x105d56fe7 +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/dvacore.framework/Versions/a/dvacore

       0x105dfd000 -        0x106175fff +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/dvaadameve.framework/Versions/a/dvaadameve

       0x1062c7000 -        0x106440fff +com.adobe.ACE (AdobeACE 2.19.18.29596 - 2.19.18.29596) <9C6C060D-54CD-69AB-C504-2D12EA44AC20> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

       0x106454000 -        0x106472fff +com.adobe.BIB (AdobeBIB 1.2.02.29596 - 1.2.02.29596) <98FFD20E-2348-E5D9-1068-6909CD7CA830> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

       0x10647a000 -        0x10653ffff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K

       0x10658f000 -        0x1065efff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.146729) <88C23D1F-50F3-13DD-7C60-F9530B29513E> /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

    0x7fff36291000 -     0x7fff36295ffb  com.apple.agl (3.3.1 - AGL-3.3.1) <5A110DE6-3EE7-343B-95FE-9642517D1B64> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

    0x7fff37671000 -     0x7fff384cefff  com.apple.AppKit (6.9 - 1561.20.106) <7A71ACCF-2DF5-3557-BB22-3A9FC9F71CCF> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

    0x7fff393b3000 -     0x7fff393b3fff  com.apple.Carbon (158 - 158) <FCD7A9FF-5E53-3B0C-8A52-691C11B2A0C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

    0x7fff3a04b000 -     0x7fff3a4ebfff  com.apple.CoreFoundation (6.9 - 1450.16) <23F8373A-FA3F-37A2-BA5B-70061BFCCD21> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x7fff3c18f000 -     0x7fff3c554fff  com.apple.Foundation (6.9 - 1450.16) <7FEC6610-70EA-3A8D-8EC4-7E99BAF1E312> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

    0x7fff3c869000 -     0x7fff3c904fff  com.apple.framework.IOKit (2.0.2 - 1445.31.1) <7556086A-EFAF-3262-9822-6F666CFC6655> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

    0x7fff443a3000 -     0x7fff443b1ffb  com.apple.opengl (16.4.2 - 16.4.2) <C8C31EF5-8DB4-336F-A87C-5D520C7EFDC5> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

    0x7fff451f9000 -     0x7fff45441fff  com.apple.QuartzCore (1.11 - 584.8.94) <8D6B5735-852F-36D3-9349-C423582F743B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

    0x7fff45c7a000 -     0x7fff45f91fff  com.apple.security (7.0 - 58286.31.2) <D31B36DF-8956-3205-BFBA-98732DA715E5> /System/Library/Frameworks/Security.framework/Versions/A/Security

    0x7fff46467000 -     0x7fff4646cfff  org.twain.dsm (1.9.5 - 1.9.5) <C53A4DA0-7BD1-34DD-A2FA-BC0E38E536EB> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN

    0x7fff60239000 -     0x7fff6028fff3  libcups.2.dylib (462.1) <B78448A0-9C97-3D4A-823E-EBE37B2B7CA6> /usr/lib/libcups.2.dylib

Model: MacBookAir6,2, BootROM MBA61.0103.B00, 2 processors, Intel Core i5, 1,3 GHz, 4 GB, SMC 2.13f15

Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)

Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SD0128F, 121,33 GB

USB Device: USB 3.0 Bus

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

    This topic has been closed for replies.

    3 replies

    eddyl41787769
    eddyl41787769Author
    Participant
    February 23, 2018

    Yes you are right David.

    Adobe no longer updates its software (Photoshop Element 12).

    You pay a license to Adobe to use software for only two years.

    The only solution is to buy a new license to adobe!

    Adobe does not sell licenses but it's rented for two years. It's just outrageous

    davidd77103474
    davidd77103474
    Participant
    February 20, 2018

    Elements 12 is incompatible with any OS higher than 10.9 (Mavericks).  You can either buy a newer version or downgrade your mac.

    Photoshop Elements system requirements

    eddyl41787769
    eddyl41787769Author
    Participant
    January 22, 2018

    C'est regrettable d'acheter un produit Adobe Photophop Element 12 et de l'utiliser uniquement trois ans sur mon ordinateur.

    Est ce que je dois acheter un nouveau produit?

    Mon macBook (avec MacOS High Sierra 10.13.2) est récent et il n'est pas normal que cela ne fonctionne plus!!!

    Merci Adobe d'assumer ses responsabilités et de faire la mise à jour nécessaire au fonctionnement de ses produits

    Apple prend la peine de répondre à notre demande par mail en m'indiquant de voir avec Adobe. Adobe ne propose aucun moyen de contact autre qu'un forum avec une réponse que j'attends avec impatience.

    Bien à vous

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