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loish34613327
loish34613327
Participant
January 31, 2020
Question

Photoshop Elements 15

  • January 31, 2020
  • 2 replies
  • 170 views

In Photoshop Elements 15 the editor will not open. It has been working right along and all of a sudden it just will not open. When I click on it, it just swirls like it wants to for a second and stops. Anyone have any ideas why? Thanks

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
January 31, 2020

And if that doesn't work, , try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
January 31, 2020

Hi there, 

 

We are sorry that you are not able to launch Photoshop Elements 15 editor.

 

Would you mind sharing the operating system version you are using? You can try to reset the preferences of Photoshop Elements using the steps mentioned in the the link below to check if that helps.

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html#Restoredefaultpreferences

 

Regards,

Nikunj

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