Skip to main content
enfield250
Participating Frequently
August 9, 2019
Question

Photoshop Elements 15 is crashing when I print, Windows 10

  • August 9, 2019
  • 1 reply
  • 185 views

Hello!

I have been using PSE15 for while without any problems, now it will not print.

I can open photos and edit them, however when I click "print" the program closes down.

I have reinstalled PSE 15, but it's still the same.

I'm running Windows 10 64-bit build 1809.

AMD Ryzen 2200G

8gb ram

Radeon RX460 graphics with 2gb ram.

Any ideas please.

Message was edited by: Akash Sharma

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Legend
    August 9, 2019

    Hi Enfield250,

    Sorry that Photoshop Elements 15 is crashing when you you try to print. That is not a typical experience, let us help make this right.

    It seems like an issue with the printer drivers, I'd recommend that you take a look at troubleshooting steps  mentioned in this article Troubleshoot Photoshop printing problems ​and let us know if that helps?

    Thanks,

    Akash