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KentACarl
Participating Frequently
November 19, 2017
Question

Photoshop Elements 2018, trouble with 5k-monitor

  • November 19, 2017
  • 1 reply
  • 571 views

I have PSE 15. I have a known problem with 5k. I run 100% in the preferences and have very small menus. All other solutions is not working for me.

I now installed PSE 2018 and was hoping, but unfortunately, same problem. There are incredibly small menus with 100%, which is the model that works for me. All other modes give big black surfaces and hidden menu choices and more. To reboot in 4k is not an option.

When will this be resolved? I would like to upgrade since the background management attracts but is skeptical when this problem persists year after year.

Automatic or 200%, black areas and this is not an option

100%, this is my option and this is Photoshop Elements 2018

Regards,

Kent

    This topic has been closed for replies.

    1 reply

    P
    PassingPlanes
    Participant
    November 22, 2017

    Thanks for posting this question. I haven't purchase Elements 2018 yet, but am concerned I will run into a similar issue. Was hoping to find out the answer to this before I buy.

    I am running Windows 10 Home on a Dell Inspiron 7559 with a 4K touchscreen monitor. I have had the issue of no upscaling (all text and icons being too small to read or interact with) in other applications and do not want to run into the same issue with PSE. I understand there is a 200% upscale feature, but you say that it is unreliable/creates black areas?

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    November 22, 2017

    You could download the trial version of pse 2018 which is good for thirty days and see how it does before buying.

    Download Photoshop Elements free trial | Adobe Photoshop Elements

    K
    KentACarlAuthor
    Participating Frequently
    November 23, 2017

    My question is more directed to "someone" from Adobe. I'm curious if they will support using Photoshop Elements 2018 on 5k resolution screens? The "fault" has been around for several years so I consider the question justified. I myself use version 15 with extremely small text in menus and dialogues.

    My pictures on the question are from a 5k monitor and they show that it does not work satisfactorily.

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