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October 12, 2018
Answered

Photoshop Elements won't load

  • October 12, 2018
  • 1 reply
  • 639 views

Trying to install elements after doing a computer recovery. It won't install, I can't get to the error message, and customer service is worthless. How do I get it to install?

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi Susanb,

    Sorry to hear about this, could you please let us know which version of Photoshop Elements you're trying to install?

    Also, which operating system are you working on?


    Could you please try the steps mentioned on this article and let us know if it helps? Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows

    Regards,
    Sahil

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    October 12, 2018

    Hi Susanb,

    Sorry to hear about this, could you please let us know which version of Photoshop Elements you're trying to install?

    Also, which operating system are you working on?


    Could you please try the steps mentioned on this article and let us know if it helps? Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows

    Regards,
    Sahil