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Participant
February 15, 2017
Question

Please help! The problem with the activation.

  • February 15, 2017
  • 1 reply
  • 175 views

Good day! Please help! The problem with the activation. I have the  original disc and the key to the program Photoshop Elements 12, was  lined on one computer, and I need to install it on the new. Deactivation  I did was uninstalled on the old computer. Can not pass the activation,  provides: "no connection to the Internet or to check the time", and  checked the clock what to do help! !

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    1 reply

    Adobe Employee
    February 16, 2017

    Hi,

    Inconvenience is sincerely regretted.

    Kindly try the resolution mentioned at this link:

    Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications

    Thanks,

    Arshla