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merichenb76301792
Participant
December 19, 2018
Question

PROBLEMS WITH ENCHANCING PHOTOS

  • December 19, 2018
  • 1 reply
  • 176 views

I HAVE UPDATED MY ADOBE PHOTOSHOP ELEMENTS 13 AND SINCE THEN I CAN NOT ENCHANCE ON MY PHOTOS...T`HE PROGRAM LET ME ENCHANCE THE PHOTO AND LET ME EVEN CLICK ON OK BUT WHEN I NEED TO SAVE IT THEN IT SUDDENLY CLOSED THE PHOTOSHOP PROGRAM...WHAT CAN POSSIBLY BE THE PROBLEM?I AM USING WINDOWS 10 AND I HAVE A DEADLINE WITH WEDDING PHOTOS.PLEASE HELP URGENTLY

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    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    December 20, 2018

    Try this:

    Restore default preferences

    Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

    Note: Deleting the preferences file is an action that cannot be undone.

    Do one of the following:

    • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
    • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

    A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

    from here:

    Preference file locations for Photoshop Elements and Premiere Elements

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