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cherokeejohn
cherokeejohn
Participant
February 18, 2020
Question

PSE 15 edit problem

  • February 18, 2020
  • 1 reply
  • 139 views

After having no problems in the past with PSE 15 I now find that Edit will not always open. Sometimes it works, sometimes it doesnt. Any suggestions - Adobe tell me that it does not support PSE 15 by chat. 

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
February 18, 2020

Hi there,

 

Sorry that Photoshop Elements 15 Edit does not work as expected. 

 

Please reboot your machine once. And then while trying to launch Photoshop Elements, : Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

 

Let us know if issue persists. 

 

Thanks,

Akash

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