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Known Participant
November 3, 2016
Question

PSE 15 update - Scanner quit working

  • November 3, 2016
  • 1 reply
  • 465 views

I guess there is always a downside to updates.  PSE 15.1 came out today, updated and now my scanner which was working perfectly yesterday is not recognized.

Whatever Adobe did, I hope they undo.

Very frustrating!  hope someone has some ideas!

tim

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    1 reply

    hatstead
    Inspiring
    November 3, 2016

    Suggest that you try a system restore to a point in time when you could use the scanner.

    takavullaAuthor
    Known Participant
    November 3, 2016

    Thanks for the suggestion.  Actually the fix was easier!  After you install the update, restart the computer and all its well!  I tired that before anything else and it worked.  The joys of updates and supposedly seamless updates!!

    thanks for responding

    tk