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tomp9906820
Participant
September 25, 2018
Question

PSE14: unable to email photos. Gmail address will not validate in preferences. [was: tomp9906820]

  • September 25, 2018
  • 2 replies
  • 441 views

elements 14 won't validate my Gmail address address in preferences (which was entered correctly) so cannot email photos.

    This topic has been closed for replies.

    2 replies

    99jon
    Legend
    September 25, 2018

    Attempts to validate are perhaps being blocked by Google. Check your spam folder for messages. You can authorize Elements as a third-party app in your Google account, as mentioned by Dhananjay. Then try validation again and that should fix things.

    Dhananjay Sati
    Participating Frequently
    September 25, 2018

    Hi tomp,

    Thanks for posting in Adobe Forums.

    It seems you are facing issue while sending pictures via email.

    You can try the following steps

    * Use a different email address & text whether its working or not by sending a test email .

    * If you are using gmail , make sure you have completed the 2 - step verification . You can click this link to complete it .

    * Make sure the option of "Allow less secure apps : ON" is active . You can check it by clicking here.

    * Once both you complete both the above options try to sign in again & make sure your password is correct.

    Hope this helps.

    Thanks

    Regards

    Dhananjay