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marianner96098565
Participating Frequently
July 25, 2017
Answered

Raw Plug in - New camera - PS will not open raw files

  • July 25, 2017
  • 2 replies
  • 4081 views

I just bought a new camera--Canon EOS Rebel SL2. Raw files taken with this camera will not open. The camera is not listed on the Adobe list of cameras from which PS will open raw files.  I updated PS and downloaded the latest camera raw plug-in--still won't open.

There is a message on the raw plug in page that says be patient if you bought a camera within the last 90 days--they may ultimately update the software to open the files.

I wish there were a more immediate solution.

    This topic has been closed for replies.
    Correct answer Jeff Arola

    It's on the list.

    Anyway, since the camera raw 9.12 plugin is too new to be used in pse 13, you can use the adobe 9.12 dng converter

    to convert the cr2 files to dng copies, which shoild then open in pse 13.

    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.12

    how to use the dng converter

    Camera Raw: How to use Adobe DNG Converter - YouTube

    2 replies

    Sandeep Singh
    Community Manager
    Community Manager
    July 26, 2017

    Hi Marianne,

    Sorry for the inconvenience here as you know, This camera is not supported in PSE 13. But you can use  Adobe DNG Converter

    Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

    Regards,

    Sandeep

    Jeff Arola
    Community Expert
    Community Expert
    July 25, 2017

    What version of photoshop elements or photoshop and operating system are you using?

    The Canon EOS Rebel SL2 or EOS 200D is supported in the newly released camera raw 9.12 as shown here

    Cameras supported by Camera Raw

    marianner96098565
    Participating Frequently
    July 25, 2017

    PS 13/ OS X Yosemite 10.10.5

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    July 26, 2017

    It's on the list.

    Anyway, since the camera raw 9.12 plugin is too new to be used in pse 13, you can use the adobe 9.12 dng converter

    to convert the cr2 files to dng copies, which shoild then open in pse 13.

    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.12

    how to use the dng converter

    Camera Raw: How to use Adobe DNG Converter - YouTube