Participant

Question

Reinstall photos from back up

Forum|Forum|7 years ago
January 16, 2019
1 reply
494 views

Had to install a new hard drive so before doing so chose the back up option in elements 13 and it did the back up. After reinstalling my elements program want to retrieve my old catalogs and will not allow me to choose the restore option. All the files are on a external drive.

photoshop elements 13 restore

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Community Expert

Community Expert

Can you explain what you mean. Is the File>Restore Catalog choice greyed out? Or are you unable to find the backup file through the Browse dialog?

eda66998146Author

Participant

its is greyed out so it will not allow selection.....thank you for your help

Community Expert

Community Expert

What OS are you using?

Have you imported any media into a newly created catalog in your new installation?

Is the Backup option available?
Is your old internal hard drive still working on your computer or is the new drive a replacement?