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Participating Frequently
September 11, 2018
Question

Save for web not working

  • September 11, 2018
  • 1 reply
  • 410 views

I have searched hard for an answer to this question. I have Elements 2018 (Mac) and when I try to Save for Web, I get an error message that says 'The operation could not be completed. The file or directory could not be found.'

Following suggestions here, I have deleted the Prefs file but it doesn't help.

I have the same problem in all my Adobe CS6 apps and I tried a trial of the latest Photoshop CC to see if the problem was fixed. It doesn't work there either.

Somebody must know what is going on here?

This topic has been closed for replies.

1 reply

hatstead
Inspiring
September 11, 2018

At which stage of your work-flow are you invoking the command "Save for Web?"

Are you on the Expert tab?

Participating Frequently
September 11, 2018

I doesn't matter when I choose Save for Web. It doesn't work on a fresh launch or some time later. Yes, I am on the Expert tab, I've been using Photoshop since version 1.0.

Jeff Arola
Community Expert
Community Expert
September 11, 2018

Something could be wrong with your user account.

Did you try making a new user account to see if that makes a difference?