Skip to main content
Participant
January 27, 2021
Question

Tags not correct imported in upgrade from photoshops elements 9 to elements 2021

  • January 27, 2021
  • 1 reply
  • 456 views

I did an upgrade from the photoshop elements 9 version to the newest version now, elements 2021. As a consequence I lost most of the tags and categories. How can I restore that?

 

This topic has been closed for replies.

1 reply

MichelBParis
Legend
January 27, 2021

How did you upgrade? By installing PSE2021 on the same computer and converting the PSE9 catalog?

Participant
January 27, 2021

I did the upgrade on the same computer, whether I converted the PSE9: I don't know actually. The software started importing all photographs, I think from "pictures" in the menu. I did not use a back up file from PSE9. 

The strange thing is, that some categories are taken over accurate, but other categories (places, events eg) were lost. Also ranking with stars disappeared.

What is the right thing to do?

MichelBParis
Legend
January 27, 2021

From your description, I assume that when you installed PSE2021 together with PSE9 you missed the prompt which asked you to 'convert' your current catalog and agreed without realizing that it was the right thing to do. This conversion took place much faster than a new import or a restore from a full backup. The conversion meant a new catalog was created from the contents of the old one (still available with a 1 suffix with PSE9) and did not imply any IMPORT in a new catalog.

Such a conversion is supposed to keep nearly all your past catalog organization (except a few creations). However, there has been a major change in PSE11 to manage the following categories: people, places and events. The old standard tags have been translated into new kinds of tags to allow face recognition, geotagging and events.

The information should now appear in those different tag categories. Ranking with stars should not have disappeared.