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M
Michel6755
Inspiring
October 22, 2020
Question

The Photoshop Elements Editor 2021 doesn't launch

  • October 22, 2020
  • 1 reply
  • 9982 views

Hi,

 

I just installed the trial version of the Photoshop Elements 2021 on my laptop. Organizer is working fine, but when I want to edit a photo with the the Photoshop Elements Editor, the launching process is starting. A little wheel is turning and the text "Charging of working space of Adobe Photoshop Element Editor". But after maybe 20 seconds, it stops.

 

I have Photoshop CC 2014 on my laptop. I can choice it to edit a photo in Organizer and the launching is ok.

 

Can it be a problem linked to the minimum configuration required to operate Photoshop Elements? I have all the configuration asked except my laptop run on a Intel i7-4702MQ CPU de 2,2 GHz (it's to say 4th Generation with last version Windows 10 of 64 bits) instead of 6th Generation as required.

 

Thank you!

 

Michel

This topic has been closed for replies.

1 reply

ShelLuser
ShelLuser
Inspiring
October 22, 2020

What happens when you try to start the editor directly from the splash (or opening) screen?

M
Michel6755Author
Inspiring
October 22, 2020

Hello ShelLuser,

 

It's the same text message, and after about 20 seconds, the message disappers, showing only the splash screen.

 

What do you think can be the problem?

ShelLuser
ShelLuser
Inspiring
November 18, 2020

First of all: apologies for a much delayed response, I'm still getting used to the forums and sometimes it's (too) easy to overlook previous threads.

 

It's most definitely not your hardware because that should be able to cope. Though you might want to verify the drivers for your graphics card just in case. My suggestion would be to try and get your settings out of the way to see what happens next. You can find these in "%APPDATA%\Adobe\Photoshop Elements". Just rename (or remove) this folder and then try again.

 

If that also doesn't work then I'm out of ideas. Seems bizarre that CC would work but Elements doesn't.

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