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Participant
March 16, 2018
Question

upgrade from elements 13 to 18

  • March 16, 2018
  • 1 reply
  • 217 views

Is there a way Adobe can offset the price of upgrade to elements 18 from previous versions as a purchase was already made to their products and to have to pay full price again is just not fair. I feel sort of abandonment from the company. Why is proof of purchase necessary if the program had a serial number and was paid for and also a gift.

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    March 16, 2018

    You will have to ask Adobe directly This is a user to user forum.

    Use the chat option here:

    Contact Customer Care