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Participant
January 14, 2019
Question

Adobe Creative Cloud is needed to resolve the issue...

  • January 14, 2019
  • 2 replies
  • 167 views

I have run multiple versions of Premiere Pro on my system and I just started getting this error

My system slowly breaks down and I have to hard restart every time I see it. I have tried multiple fixes from this forum and none of them have worked for me. I'm wondering if I need to just wipe my system and start over.

It will show up at random times after I have been editing for a while but it will show up quickly after I send a batch export or proxy job to AME.

I would send a crash report but I don't know if I can grab one after a hard restart.

Any help is much appreciated.

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2 replies

John T Smith
Community Expert
Community Expert
January 14, 2019
Legend
January 14, 2019

Have yo gone to the link to download the newest version of the CC Desktop app?