Skip to main content
D
dylanp83040924
Participant
January 17, 2020
Answered

Canon MXF files being renamed on Import

  • January 17, 2020
  • 3 replies
  • 3031 views

Hey everyone, 

 

When I import native MXF files to Premier CC 2020 it is renaming them to "CLIPS001" and putting them completely out of order. It's doing it in every project I create. I have not had trouble in the past with these files. So not sure whats going on. I have tired importing using Media Browser, Import, and drag and drop. All roads lead to this result. 

[title edited by mod]

    This topic has been closed for replies.
    Correct answer mayjain7130546

    Hi All,
    Sorry about this issue again. We had fixed it in the past, but it appeared again with different file combinations. We have fixed it in the latest beta 23.1 builds once and for all. It will work even if User-defined field is updated. The fix will also be a part of the next release. 
    Please check the latest beta build and let us know how it goes.


    Thanks,
    Mayjain

    3 replies

    M
    Community Manager
    mayjain7130546Community Manager
    Community Manager
    December 15, 2022

    Hi All,

    Please check out the latest Premiere Pro version 23.1. This should be fixed. 
    Let us know how it goes for you in the latest version.

    Thanks,
    Mayjain

    P
    Piotr34019420c3ze
    Participant
    December 3, 2023

    Hello, this bag come back! Please help!

      M
      Community Manager
      mayjain7130546Community Manager
      Community Manager
      December 5, 2023

      Hi @Piotr34019420c3ze ,

      Sorry for this issue and thanks for highligting it. We haven't seen any such issue in internal testing/verifications. 

      Please share your project/media files to help us reproduce this problem at our end https://helpx.adobe.com/creative-cloud/help/share.html . We will investigate and try to understand more on this to take further action if required.

      Thanks,

      Mayjain

      M
      Community Manager
      mayjain7130546Community ManagerCorrect answer
      Community Manager
      November 29, 2022

      Hi All,
      Sorry about this issue again. We had fixed it in the past, but it appeared again with different file combinations. We have fixed it in the latest beta 23.1 builds once and for all. It will work even if User-defined field is updated. The fix will also be a part of the next release. 
      Please check the latest beta build and let us know how it goes.


      Thanks,
      Mayjain

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      January 17, 2020

      Known issue.

      Rename CLIPS001 to CLIPS002 and try again.

      D
      dylanp83040924Author
      Participant
      January 17, 2020

      ok, but I am not trying to rename them. I have been able to load these types of files in before without them being renamed. 

      S
      Steve Griffiths
      Inspiring
      January 17, 2020

      As Ann mentioned it's a known issue (a bug) - so you are stuck with manually renaming your clips until it's fixed. 

      Unfortunately it's not on the list of fixes in the just released 14.0.1 Premiere Pro.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices