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3 replies

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
June 5, 2024

Hello @jessea72437069,

I hope you are well. The product team has requested more info and wants you to share a file. I'll move your report into Discussions while we await your info and file. See: How do I write a bug report?

 

I hope we can help you.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
May 17, 2024

Is your subtitle track locked?

 

Stan

 

Ron Rigler
Community Manager
Ron RiglerCommunity Manager
Community Manager
May 16, 2024

Hello @jessea72437069, sorry to hear about this issue.
Can you share what version of Premiere Pro you are using? Would it be possible to share a sample .srt? Are you having any issue exporting the subtitles? 
Thanks for your help in resolving the issue!

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