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Participant
June 12, 2024
Question

Help Needed: Importer 39 and 81 Errors, Frame Substitution Error in Premiere Pro

  • June 12, 2024
  • 1 reply
  • 345 views

Hello Adobe Community, I hope everyone is doing well.

 

I’m reaching out for assistance with some issues I've been encountering in Adobe Premiere Pro. I'm facing the following errors:

  1. Importer 39 Error
  2. Importer 81 Error
  3. Frame Substitution Error

 

These errors are making the software unusable and are preventing me from progressing with my projects. The errors keep popping up and disrupting my workflow significantly.

 

I've tried some troubleshooting steps, but nothing seems to work. Has anyone else experienced these issues, and if so, what solutions or workarounds did you find helpful?

 

Any guidance or advice would be greatly appreciated. Thanks in advance for your help!

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1 reply

Kevin-Monahan
Community Manager
Community Manager
June 13, 2024

Hey @framedbyaman,

Thanks for writing your message. The community needs more info. See: How do I write a bug report? 

 

For Importer 39, make sure you have enough storage space. I hope we can help you with a bit more info!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio