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Participant
July 4, 2024
Answered

Hotkey Q stopped working

  • July 4, 2024
  • 2 replies
  • 514 views

Hot key Q stopped working
There was a problem with Premier 23 (and 24 too), everything was official.
The Q key has stopped working. The ripple trim /// command All others work. I tried all the options, reassigned them again to the same button, but it didn’t help. I downloaded Original.kys (though for 22) - it still doesn’t work. How to cure?

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Correct answer Averdahl
quote

Hot key Q stopped working
How to cure?


By @Игорь38430786zceu

 

First i would check that V1 and/or A1 is lit up on the timeline. If not, Q won´t work.

 

If they are lit up, i would launch Premiere Pro while holding down the Shift-key. This will bring up the Reset options dialog. Make sure to check "Reset app preferences" and click on Continue. Resetting the preferences do often solve issues when Premiere Pro behaves odd.

 

 

 

2 replies

Community Expert
July 4, 2024

You may want to try resetting preferences.:

Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears. To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting

Participant
July 4, 2024

Thanks for the help. I didn't have video tracks enabled

Averdahl
Community Expert
AverdahlCommunity ExpertCorrect answer
Community Expert
July 4, 2024
quote

Hot key Q stopped working
How to cure?


By @Игорь38430786zceu

 

First i would check that V1 and/or A1 is lit up on the timeline. If not, Q won´t work.

 

If they are lit up, i would launch Premiere Pro while holding down the Shift-key. This will bring up the Reset options dialog. Make sure to check "Reset app preferences" and click on Continue. Resetting the preferences do often solve issues when Premiere Pro behaves odd.

 

 

 

Participant
July 4, 2024

thanks for the help!

Averdahl
Community Expert
Community Expert
July 5, 2024
quote

thanks for the help!


By @Игорь38430786zceu

 

You´re welcome! 🙂