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Participant
March 28, 2017
Question

Importing Security Camera Footage

  • March 28, 2017
  • 3 replies
  • 3754 views

I have an LTS LTD8308T-ST 8 Channel Platinum Series High Resolution DVR Recorder running security cameras around my house.  I'm trying to export recorded video from a single camera and import it into Premiere Pro CC.  The DVR exports to MP4 format, however, I keep getting a "generic error" when trying to import to Premiere Pro.  Media Encoder won't read it and Windows Media Player won't play it, either.

However, I can upload to YouTube, then download it again and I can import just fine.  Here's a link to the exported video on my Dropbox.

Can someone help me figure out how to import video of this type without having to resort to YouTube?

EDIT:

My iPhone can play the footage without any problem or alterations.

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    3 replies

    Participant
    May 17, 2022

    Did you manage to solve this? I am also in the same problem now. 

     

     

    Participant
    March 28, 2017

    John,

    Thanks for your reply.  Here's the screenshot you asked for...

    Inspiring
    April 2, 2020

    It's actually fairly easy, you don't even have to transcode it (as such) but you do need to rewrite the header from MPEG-PS to MPEG-4.  Then PP will import. 

     

    You need to install https://www.ffmpeg.org/ and do the following

     

    ffmpeg -filename.mp4 -flags +global_header -vcodec copy -acodec copy filename_converted.mp4

     

    You can even delete the original after as it is basically exactly the same video payload with a rewritten header.

     

    This works for Hickvivion IP cameras, if DVR cameras have ethe same problem this should work.

     

    Enjoy;).

     

     

     

     

     

     

     

    Participant
    October 23, 2023

    Hello,I don't know how to use ffmpeg at all.Could you please explain the detail for us?

    Thank you so much!

    John T Smith
    Community Expert
    Community Expert
    March 28, 2017

    MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?

    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

    .

    Does your video use a VARIABLE Frame Rate? See https://forums.adobe.com/thread/1110005

    If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate