Skip to main content
Ryan Farber
Participating Frequently
June 19, 2019
Question

Playback problems in Premiere 2019

  • June 19, 2019
  • 1 reply
  • 2155 views

I have a project that I'm editing in Premiere 2019 (13.1.2).

Certain sequences will playback fine.  But there is one sequence that is giving me problems.  Other people have experienced this issue:

Press the space bar to play, nothing happens.

10-15secs later, it starts playing.

Try to scrub in the timeline, nothing happens.  Video does not follow, there is no audio.

What I have tried:

1) restarting Premiere

2) deleting Premiere's preferences

3) reinstalling Premiere

4) switching footage to a different hard drive

5) changing the render engine

6) downgrading to Premiere 13.1

7) trying a different computer !

The closest I could get to this problem was in this thread Premiere Pro CC 2019 Frozen Playback

Nothing has worked so far and the sequence just does not want to play back.  please help!!

This topic has been closed for replies.

1 reply

TaranVH
Inspiring
June 19, 2019

in a bin, right click and choose "create color bars" or whatever.

Put that at the end of the sequence and try to play it. Does it work?

either way, here's a solution that fixes a surprising amount of stuff:

Create a brand new sequence with the same settings as your current one. DO NOT COPY OR DUPLICATE. MAKE A BRAND NEW SEQUENCE.

Open the old sequence. Unlock all layers. Hit CTRL A to highlight everything. CTRL C to copy.

Paste it into the new sequence.

Now try to play back in that sequence.

If not, save and restart the computer.

If it still doesn't work, throw the computer out of a window.

Just kidding. Try this: Unofficial Premiere Pro Troubleshooting Guide

Ryan Farber
Participating Frequently
June 19, 2019

We tried this but it didn't seem to work :/

The only thing that has even come close to working so far was exporting the sequence as a Final Cut Pro XML, and then re-importing it.  The problem is that a lot of audio effects/transitions and text things were lost in the import.

Thanks for the guide thought this is very helpful

Kevin J. Monahan Jr.
Legend
June 19, 2019

Your project sounds corrupt. Create a new project and import the previous project into it. Is that working?

How about third party hardware? Anything connected?

Have you tried repairing Adobe Folder permissions? Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio