Skip to main content
mustbebelize
mustbebelize
Known Participant
June 3, 2024
Question

Premiere 24.4.1 - Scrubbing and Playback Issues - Had to Roll Back to 24.3

  • June 3, 2024
  • 5 replies
  • 2321 views

I've been using Premiere since version 1 over 25 years now.  There have been ups and downs and struggles, but in the last few years, it's been smooth sailing.  But this new update - version 24.4.1 is a nightmare.  I can't even scrub through my timeline.  Matter of fact, it won't even playback properly.  Anyway, after troubleshooting, I finally installed the older version 24.3 and I'm back editing .  What's up with that Adobe?  

 

Mod note: The title was changed to reflect your issue and for search purposes. Sorry for the frustration.

    This topic has been closed for replies.

    5 replies

    GreyTigerXX
    GreyTigerXX
    Participant
    June 18, 2024

    Same. I'm also expereincing issues with selecting tracks and copy and pasting clips. The program always pastes clipes on the same track regardless of which track is active. In fact, selecting track doesn't work properly either. 

    R Neil Haugen
    R Neil Haugen
    Legend
    June 18, 2024

     That might be because they changed the behavior for track pasting a few builds back. It's caught a lot of people. So are you aware of that change? If not, that would be the reason for the track issues.

     

    If you know about that, and are having troubles, not good is that ... channeling Yoda here ...

    Everyone's mileage always varies ...
    R
    RODRIGO29736536fdtp
    Participant
    June 10, 2024

    Same here! All previous versions works fine. I had to go back to 24.3

      L
      Loc N.
      Participant
      June 7, 2024

      This happened to me as well! All my projects are having CLEAR issues play back, even with PROXY! Everything was working perfectly as could be BEFORE the 24.4.1 Update!

        mustbebelize
        mustbebelizeAuthor
        Known Participant
        June 10, 2024

        Good to know that I'm not the only one.  As a matter of fact, several other people have mentioned the issue with the 24.4.1 directly to me.  I am still waiting on Adobe to address the issue.  

          R Neil Haugen
          R Neil Haugen
          Legend
          June 3, 2024

          And the involved media and any effects used?

           

          Is the default audio input set to None (which cures an amazing array of things ...) ?

          Everyone's mileage always varies ...
          mustbebelize
          mustbebelizeAuthor
          Known Participant
          June 3, 2024

          The media assets are just mp4 files in H.264 format in high definition at about 50Mbps with 59.94 f/s shot on 2 Canon camcorders.  So it's 2 layers of video and audio and I use Lumetri color effects since it's dance recital footage and transitions and titles are from Premiere's effects palette.  Not a very complex setup.  

           

          Setting the default audio input to None is a good tip.  I'll check that out.

           

          Thanks again for your input.

          R Neil Haugen
          R Neil Haugen
          Legend
          June 3, 2024

          "just" high-def H.264 and 59.94fps ... um, that is not easy media for working in an NLE. 8K RED raw normally plays back easier. Just noting that.

           

          Premiere gets more 'demanding' of hardware with each version, as is not unexpected. I work for/with/teach pro colorists,  mostly in Resolve, running massive machines. They dislike any clips in H.264. Period. Often transcode to something else before starting the conform process.

           

          So it will be interesting if say your audio input was something else, and "none" fixes this.

          Everyone's mileage always varies ...
          R Neil Haugen
          R Neil Haugen
          Legend
          June 3, 2024

          That sort of behavior is most often entirely affected by "local" conditions ... your combination of factors: OS, CPU, RAM, GPU, vRAM, type and connections for used drives, media used, and effects.

           

          As you  didn't give any details on any of that, "we" can't even speculate. Past suggesting something basic like holding a modifier key down while launching Premiere, and clearing all cache files of course. Or perhaps starting a new project, then from the MediaBrowser panel, importing the assets of a previous version project.

           

          It seems most users are getting along fine.

          Everyone's mileage always varies ...
            mustbebelize
            mustbebelizeAuthor
            Known Participant
            June 3, 2024

            Thanks for a response.  I'm using custom built computer with a MSI Tomahawk motherboard with Intel(R) Core(TM) i9-14900K 3.20 GHz, 64 GB Ram and a Nvidia GeForce RTX 4070 on Windows 11 with all NVMe M2 drives.  One for Windows, one for media and one for cache. Never had an issue until the 24.4.1.  I tried clearing cache, uninstalling 24.4.1 and restarting Windows then reinstallling 24.4.1 - two times to be sure and still dead in the water.  So I rolled back to 24.3 and it worked.  So what suggestions may you have to successful update and use 24.4.1?

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices