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samuelk81589883
Participant
August 30, 2023
Question

Premiere & ME cannot render or export MOGRTs - v 23.3, 23.4, 23.5, 23.6

  • August 30, 2023
  • 4 replies
  • 507 views

***This is a repost as the last time I posted this, I got a response but then when I provided more information to the Adobe rep, I did not hear back***

 

Ever since v23.3 first came out, I noticed that Premiere could not render the MOGRTs I had in the timeline. It wouldn't freeze or anything, it would just get right to the frame and then stop and I would have to hit cancel. I then tried exporting in ME and the same thing happened, it would stop on the first frame of a MOGRT and wouldn't keep going. This happens 100% of the time.

 

This has happened in every version since (23.4, 23.5, and 23.6). It is a real bummer because these updates have introduced improvements that I would really love to have but I keep having to revert back to 23.2, which can render and export the MOGRTs just fine. 

 

Throughout all of this, I have reset all settings/preferences, and cleared caches, with still no luck.

 

System specs: 

Mac Studio

M1 Ultra

64GB RAM

MacOS Ventura version 13.4

 

Please let me know if more information is needed in order to provide a fix for this. I have the problematic assets in a Dropbox folder and can DM them if needed. The project this is happening to primarily uses R3D files.

 

Thanks!

    This topic has been closed for replies.

    4 replies

    DaciaSaenz
    Community Manager
    DaciaSaenzCommunity Manager
    Community Manager
    August 30, 2023

    Hi Apologies @samuelk81589883, 

     

    I got pulled into a new project and have not been available. 😞

     

    I have the assets you sent me and I was able to throw all of the aegraphics (except one that was missing DD:Title Tip) in your project onto a new timeline in your same project and export them without a problem. 


    Since I don't have all of the other files in your project, I can't try to pinpoint any of the other possible files that may be contributing to your failure. Nor can I try and export your existing timelines accurately. But, I can say with certainty, that the Mogrts themselves are not causing the issue. Do you want to use Project manager to collect the files in your project and re-send them so I can test exporting the Mogrts in context to the rest of your timeline?

     

    Have you tried to isolate the various media sources to see if they are causing the render problems? Offhand, I see .tiffs, .R3d, .mp4, .mov, .wav 

     

    Alternatively, can you please open the .aegraphic up by changing the extension to .zip and open the .aep in After Effects? 

    If you see errors when rendering the .aep natively in AE, then we may follow that clue. 

     

    Can you also share a log with me from the failed export in AME? 
    File > Show Log

     

    Thanks,

    Dacia

     

    Thanks and apologies again for the delay, 

    - Dacia Saenz, AE & PR Engineering Teams
      R Neil Haugen
      R Neil Haugen
      Legend
      August 30, 2023

      Ok ... go to the original aegraphic file in AfterEffects. Export as a mogrt yourself, probably to one of your CC Libraries for this test, and see if that works then in Premiere.

       

      Also, you might want to check through this free ebook hosted by Adobe, written by mogrts 'creator' Jarle Leirpoll ... he goes over getting them out of Ae and into Pr editors which is a good review every once in a while. Silly little details can be killers. Sigh.

       

      Jarle’s Making Mogrt’s ebook on Adobe blog

      Everyone's mileage always varies ...
        S
        samuelk81589883Author
        Participant
        August 30, 2023

        Thanks for the reply! The MOGRTS were created by someone else in After Effects. I have all the .aegraphic project files and if I export them directly from AE, Premiere is able to export/render them just fine, but that kind of defeats the purpose and speed of the MOGRTs. 

          R Neil Haugen
          R Neil Haugen
          Legend
          August 30, 2023

          Does this include the mogrts that ship with Premiere? If not, did you create the mogrts, or get them someplace? The origins of the mogrts would be good additional data.

          Everyone's mileage always varies ...
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