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justinlowe_freelance
Inspiring
July 28, 2023
Question

Premiere Pro 2023 crashing on my M2 Mac Laptop

  • July 28, 2023
  • 2 replies
  • 1080 views

I am having regular program crashes in Premiere Pro when changing from Edit to Effects windows or from the Editing window to Color. I've been working on a single screen using my new Mac Laptop (it has 64 GB of ram and an M2 chip). Premiere has been handling the edit well but it's just when I go up to Window and change my Workspace that it's been crashing. Has anyone else been experiencing this? It wasn't happening in an earlier version of Premiere on my imac.   I did try clearing my cache.

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    2 replies

    EditNinjaMaster
    EditNinjaMaster
    Participant
    July 31, 2023

    Hi there, try to reinstall it. I had the same issue on my M2 macbook pro. Or maybe try to install the beta version.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 31, 2023

    Hi justinlowe_freelance!

    Sorry about the crash. Does it happen with a specific project? Can you check if crash reports are saved? https://community.adobe.com/t5/premiere-pro-discussions/faq-where-do-i-find-premiere-pro-crash-logs-on-windows-or-mac/td-p/9200778

    Let us know.

    Thanks,

    Kartika

     

    Note: moved from Bugs to Discussion for troubleshooting.

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