Skip to main content
M
milasmetzinger
Participant
November 18, 2017
Answered

Premiere Pro CC2018 can't relink to graphic

  • November 18, 2017
  • 1 reply
  • 530 views

I've got a project from CC2017  with a legacy title that has a png graphic in it.  When I load the project in PP CC2018, I get a notification that the file has moved from the previous location (makes sense, the source file has moved).  However, when I try to locate the file in the new location, and successfully locate it and try to import it, I get a window that says the import failed without any error code.  I can delete the graphic and re-add it from the new location without difficulty, so it's not a problem with the file (which has been unchanged for years).

Here are screen shots:

This makes it impossible to pack up the project and take it somewhere else.  

    This topic has been closed for replies.
    Correct answer milasmetzinger

    It turns out that the underscore problem in another thread is the root cause here.  Removing the underscore from the file names permitted them to be located successfully.

    1 reply

    M
    milasmetzingerAuthorCorrect answer
    Participant
    November 20, 2017

    It turns out that the underscore problem in another thread is the root cause here.  Removing the underscore from the file names permitted them to be located successfully.

    R
    Radu34087298dae6
    Participant
    December 6, 2023

    Hi! 

    The legacy title doesn't import my graphics either but the problem is not that they contain an underscore character. Any idea what else I could do?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices