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Kevin3335745476g7
Participant
November 22, 2023
Question

Premiere Pro Crashes at Export 24.0.3 (build 2)

  • November 22, 2023
  • 1 reply
  • 150 views

Recently Upgraded via Creative Cloud and Upgraded to Windows 11.   I'm having issues on Export. It gets to about 60% and crashes out.   I've Reinstalled my GPU Drivers.  Ran SFC/scannow. Uninstalled and reinstalled Premiere Pro and restarted after each.  This didn't start happening until I went to Windows 11 AND upgraded my Premiere Pro.  This has happened every single time I've tried to Export.  I have no issues importing or editing at all.  

 

I'm also have this same exact issue with Premiere Rush.  Once it starts to encode... It Crashes.  Other encoding programs I use do not have this issue.

 

CPU: 13900K

RAM: 32GB DDR5

HD: NVMe SamSung SSD 970 EVO Plus 2TB,  NVMe SSD 980 PRO 2 TB, NVMe ADATA SX82000PNP

Backup Drive Seagate Desk SCSI 4TB

GPU: 4090 gigabyte windforce

Motherboard TaiChi Carrera

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
November 29, 2023

Hi there!

Sorry about the issue. Can you check if permission is provided to Adobe folders? https://adobe.ly/4137CWQ.

Also, could you share crash logs to investigate? https://adobe.ly/47x4Awj

Let us know.

 

Thanks,

KR

 

 

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