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Homero AF
Participant
July 2, 2023
Question

Premiere Pro crashes automatically when I import my Lumix GH6 video files

  • July 2, 2023
  • 3 replies
  • 373 views

Hello everyone, 

 

I bought the lumix gh6 about a week ago. I have been using premiere pro for years and I did not think there would be any problems. The problem starts when I import a video into premiere pro. I have tried on windows, MacOS, with 8 and 16Gb of ram and they all just crash immidietly. The "Crash report" pops up. 

I havent even been able to edit a single clip so far. The clips import into the screen, they load succesfully but seconds after crashes, it crashes as soon as I try to interact with the clips themselves. 

 

I have been filming mostly in 1080. I have used MP4 and MOV files and in 24, 30 and 60fps. I was filming on these settings because I thought they would be the easiest to handle: MOV , Full 1920x1080 (16:9), 23.98p 420/10bit/LongGOP,LPCM 100Mbps. 

 

The fact that I have used 3 different computer makes me think that it is pretty obvious that the camera settings is the problem. I have edited hundreds of videos with sony cameras and this same computer before, I wonder what I am doing wrong. 

 

I will attatch on this thread all the visual feedback I get when I try to do anything with the clips.

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    3 replies

    JonesVid
    Community Expert
    JonesVidCommunity Expert
    Community Expert
    July 3, 2023

    A couple of other points - try using another memory card and make sure you format it in the camera. Back up any files you want to keep first of course

    You could also try re-setting the camera back to Factory settings and start from there.

    JonesVid
    Community Expert
    JonesVidCommunity Expert
    Community Expert
    July 2, 2023

    Hi

    I have a GH6 for over a year now and have filmed in various formats 1080HD/4K UHD without an issue importing into Premiere.

    The 100MBs MP4 is the 8 bit setting - this can be handled by Hardware Decode /Encode if using a GPU like NVidia or Intel GPU.

    Does a MP4 clip 1080p HD play in Windows Media Player - (or MAC) to establish the files play OK from the memory card.

    Is your memory card fast enough ? . What are you using .

    For All-Intra format this is at 400MBs so you will need a very fast memory card write speed.

    If you are using the CF Express slot on the GH6 the memory cards are rated at well over 1000MBs - so no problem.

    Have you tried filming in Apple Pro Res as well (as a test) and importing that ? (using CFexpress card).

    There should be no reason at all why your MP4/MOV H264 or H265 clips don't import.

    When you are setting up the project have you set the Sequence settings first - or are you simply dragging your first clip onto the timeline to set the sequence that way.

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      July 2, 2023

      Go out in the backyard and shoot a few seconds of the other formats. Especially the All-Intra and ProRes, certainly these two would be easiest on your machine. You want to avoid LongGop as much as possible.

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