Skip to main content
Inspiring
March 28, 2024
Answered

Premiere Pro Won't Allow Shortcut To Be Saved

  • March 28, 2024
  • 18 replies
  • 1443 views

Before version 24.1, PPr allowed me to change or re-map a shortcut and save it as an old named keyboard shortcut, but now PPr doesn't allow me to do it. I must create a new keyboard layout name. Even in version 23.3.

 

I wrote to Adobe Care, and they don't know what to do with it.

 

Maybe you can help me?

 

Mod note: Title was changed slightly

This topic has been closed for replies.
Correct answer Ruslan_Isaev_Editor

Hello @Kevin-Monahan , I fixed my problem. I just create a new keyboard layout and keyboard remapping is worked fine. Then I delete my old layout, renamed my new layout and now it works)
Tank all of you for help!)

All the best, Ruslan Isaev)

18 replies

Kevin-Monahan
Community Manager
Community Manager
May 31, 2024

Great news. Thanks for sharing, @Ruslan_Isaev_Editor!

 

Cheers, and have a good weekend,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Ruslan_Isaev_EditorAuthorCorrect answer
Inspiring
May 31, 2024

Hello @Kevin-Monahan , I fixed my problem. I just create a new keyboard layout and keyboard remapping is worked fine. Then I delete my old layout, renamed my new layout and now it works)
Tank all of you for help!)

All the best, Ruslan Isaev)

Inspiring
May 24, 2024

Hello, @Kevin-Monahan , Ruslan in touch.

 

I updated a PPro to 24.4.1(build 2) - and the same issue
And in PPro Beta - is the same thing (keyboard overwrite system doesnt work), but few updates ago in Beta it works great.
Then I installed PPro 23.6.5 - the same, overwrite system doest work.
Only way how to overwrite my beyboard layout - is create new layout, and then rename it in OS.

 

In twitter(X) - Adobe Care team informed me, is the same problem Adobe engineers has too.

Interestingly, the keyboard overwrite function used to work, but now it doesn’t.

MyerPj
Community Expert
Community Expert
May 9, 2024

It still seems to be working in 24.3 and Win11 23H2

Inspiring
May 9, 2024

Hello @Kevin-Monahan )
Okey, I will inform you.

 

Thanks,
Ruslan

Kevin-Monahan
Community Manager
Community Manager
May 9, 2024

Hello, @Ruslan_Isaev_Editor,

Please check if the issue is resolved in the next version of Premiere Pro, which you should soon have. Let me know if it is working for you at that time.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Kevin-Monahan
Community Manager
Community Manager
April 19, 2024

Hello @Ruslan_Isaev_Editor,

I am on personal leave right now, and I'll respond once I return.

 

Thank You,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Inspiring
April 19, 2024

Hello, @Kevin-Monahan , still nothing? In Beta it works fine, in 24.3.0 doesnt work "overwrite" my keyboard layout.

MyerPj
Community Expert
Community Expert
April 3, 2024

BTW: I save my keyboard shorts with the date in the file name, and thus keep a progression of them, like in the screenshot below:

The files are small, so you can save many of them, and then if you like clean some out of that folder whenever you like.

 

 

MyerPj
Community Expert
Community Expert
April 3, 2024

There was a bug, now fixed, where it wouldn't save certain keys, and I marked my .kys file as read-only in the OS, and thus I was not getting the erasure problem. So, any chance you have that file marked as read-only (in the os).