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steves59035152
Participant
November 6, 2023
Question

Premiere (with Proxies) to Final Cut - xml back to Premiere

  • November 6, 2023
  • 1 reply
  • 247 views

Hi, 

 

We've encountered an issue whereby (we the company edit in Premiere) our freelance editor edits (Final Cut). We shot a few shoots. Proxied the raw footage (about 300gb) and sent him an xml and the proxy folder (about 20gb).

 

He edited using Final Cut, and exported an xml with the help of Resolve. However now that he's sent us back the xml, its not relinking back to our Original clips. If we do attach proxies, it just assumes all the clips are that one clip. 

 

See below video. Any suggestions or ideas please! 

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
November 28, 2023

Hi @steves59035152,

I got your note. I apologize that the that the community was unable to solve your issue. Please contact assisted support for continued assistance with this issue. To contact Adobe Customer Service, do the following: 

  1. Make sure to sign into your Adobe account. Allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN. 
  2. Click here: https://helpx.adobe.com/contact.html?rghtup=autoOpen. This will automatically open the chat window. 
  3. Type "Agent" in the chat box to be connected to a live agent. 
  4. When you get an agent, ask to be connected to the video queue. These are agents that are specially trained to handle issues related to digital video and audio.


I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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