Pro Res Raw Files unplayable with newest Nvidia Driver Update, fixes?

Forum|Forum|3 years ago
December 28, 2022
3 replies
297 views

Have had a BSOD issue "Video Memory Management Internal" since having to downgrade my Nvidia Driver to 517.40 that almost caused me to lose a project file I have been editing for months due to unexpected BSOD causing the file to be damaged and unopenable. When I upgrade to the newest Nvidia Driver I stop getting the issue but I am unable to playback any Pro Res Raw footage; which my project is shot in. I have verified I have the updated Pro Res Raw software version for Windows, have uninstalled and reinstalled Adobe Premiere 2023 multiple times and have tried every other troubleshooting fix to solve this problem. I also tried working off Adobe 2022 and it was so slow and buggy I could not use it as it kept freezing every 10 seconds. Why is Adobe not addressing this? I have seen multiple posts of people having similar issues with the newest GPU studio drivers and it is directly related to that, it is not a hardware issue, it is an issue with the studio drivers. The update has been out for 3 months now

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Kevin-Monahan

Community Manager

Hello @JGose,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks, 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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thiagolunaf

Participating Frequently

hey friend, any news regarding this?