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ZoneWolf
ZoneWolf
Participating Frequently
September 12, 2023
Question

The Importing error has returned. Mpegimporter, Generic importer issue , Sony footage , 09 2023

  • September 12, 2023
  • 2 replies
  • 299 views

Everything was working so well for the past few months.

 

After this most recent update, getting importer issues again with Sony footage, and probably everything else like before.

 

I batch renamed everything, and excluded special characters, before Premiere even considered file existence, opening project, getting missing files issues, wants me to relink several files which remain untouched.

 

Please guys, please get together, its been over 2 years since this started happening, I pay for this to work so I can work to pay my rent.

 

[Profanity removed by moderator]

This topic has been closed for replies.

2 replies

Richard van den Boogaard
Community Expert
Richard van den BoogaardCommunity Expert
Community Expert
September 30, 2023

Please try to pinpoint what has changed since you've been experiencing these issues.

 

Have to tried updating your GPU drivers, possibly re-install the codecs that you use on your system?

 

If the issue still persist, you may need to go back to the previous version of PPro to be able to continue working.

 

Hope this helps.

ZoneWolf
ZoneWolfAuthor
Participating Frequently
September 12, 2023

Issue is happening with Gopro Footage now. Most likely DJI as well.

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 26, 2023

Hi ZoneWolf!

Sorry about the issue. Which version of Premiere Pro are you using? Can you share some sample file with us to test?

Let us know.

 

Thanks,

KR

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