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Participating Frequently
May 31, 2023
Answered

Unable to Drop Files into Premier Pro Windows 11

  • May 31, 2023
  • 4 replies
  • 1400 views

Hi there,

 

I am unable to drop files into the Project section of Premier Pro. I have just started a course on how to use it and this is a pretty basic step. I get a red circle with a line through it when I attempt to drop the files. I have uninstalled Premier Pro itself and reinstalled it to no avail.

    This topic has been closed for replies.
    Correct answer Ann Bens

    You should not drag and drop, bad habit.

    Go up to file > import and navigate to the files you want to use.

    4 replies

    MyerPj
    Community Expert
    Community Expert
    June 1, 2023

    That should work easy enough. I get circle/red when hovering over different panels, but it works just fine when I hover over the project panel. Win11 also. Are you hovering over the Project panel, not the timeline.

    Participating Frequently
    June 2, 2023

    Hi there, I get the red circle when I hover over the project panel.

    MyerPj
    Community Expert
    Community Expert
    June 2, 2023

    There's still something wrong with your system if you can't drop files in. (Some of us still do). If you don't mind setting your user preferences back to default, you can start pp holding down shift and it will give you that option. Start it with a normal icon (ie: not a project you are working on) and then start a brand new project and see if you can drop in an mp4 or such.

    Ann Bens
    Community Expert
    Community Expert
    June 1, 2023

    The most common user error is not source patching the track.
    Solved by first opening clip in Source Monitor. Then drag/insert into timeline.

    Participating Frequently
    June 1, 2023

    Hi Ann,

     

    Thanks for the reply I really appreciate it. However, I am quite a rookie when it comes to Premier Pro, I'm not too sure what is displayed in the picture above. Can this section be found in Premier Pro itself?

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    June 1, 2023

    You should not drag and drop, bad habit.

    Go up to file > import and navigate to the files you want to use.

    Inspiring
    June 1, 2023

    Please share screenshots of your process so we can better help you.

    Participating Frequently
    June 1, 2023

    Hi there, I have attached a screenshot of the inability to drop files into the project section below.

     

    Cheers

    Lilybiri
    Legend
    May 31, 2023

    You posted this question in the wrong forum, this is the Captivate forum.

    I will move it to the PP forum.

    Participating Frequently
    May 31, 2023

    Thanks!

    Lilybiri
    Legend
    June 1, 2023

    You're welcome. These forums can be overwhelming when you start using them. Crossing my fingers that you get help soon.