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Inspiring
June 13, 2008
Answered

Adding New Map ID

  • June 13, 2008
  • 2 replies
  • 1020 views
I've noticed that since I've upgraded from robohelp 5x to version 7. The "Add New Map ID" button isn't available. It's visible but grayed out. Is this a bug? Has anyone else experienced this problem? I can't find anything on it in the adobe knowledgebase.
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Correct answer
I do not have access to RH7HTML right now, but I recall having a similar problem.

In fact, I recall that a number of Map ID buttons were greyed out. The solution to our problem was to select a specific map ID file, instead of the entry "All map IDs". That might only be relevant if you have multiple map ID files, but it may still be required even if you have only one file.

I guess that RH7HTML needs to know which file it should add the map ID to, and this algorithms might be buggy in the sense that it still requires this even when only a single map ID file is present.

Hope this helps.

2 replies

Correct answer
June 16, 2008
I do not have access to RH7HTML right now, but I recall having a similar problem.

In fact, I recall that a number of Map ID buttons were greyed out. The solution to our problem was to select a specific map ID file, instead of the entry "All map IDs". That might only be relevant if you have multiple map ID files, but it may still be required even if you have only one file.

I guess that RH7HTML needs to know which file it should add the map ID to, and this algorithms might be buggy in the sense that it still requires this even when only a single map ID file is present.

Hope this helps.
Known Participant
June 16, 2008
PET3689 - Thank you! I changed the Map File selection to <Project Map File> and the new map id icon became available. Thanks for the tip!

Angela
RoboWizard
Inspiring
June 13, 2008
Welcome to our community, Dirk

Can you please provide a screen shot? I'm assuming you are using RoboHelp HTML based on the forum category, but I'm not sure.

Thanks... Rick
Known Participant
June 16, 2008
I'm having the same exact issue, and Yes I am using HTML Help. I would be happy to provide a screen shot, but I'm not sure how to attach it.

Angela P.


Captiv8r
Legend
June 16, 2008
Hi Angela

Try the link below:
http://www.freeimagehosting.net

Cheers... Rick