Question
Failed to find result file in !SSL!\FlashHelp
I am a relatively new user to Robohelp and have been assigned
to create our company's help file. I have been told to make it a
Flash Help file and have been working on it for a few weeks now. I
am having an issue trying to Generate the Primary Layout so I can
view the progress so far.
When I click on the button to Generate the Primary Layout the box pops up and processes only 3 messages:
Starting Compilation
Clearing Output Folder
Starting Compilation
At this point the View Result button appears and when I press it I get an error message stating
Failed to find result file C:\...\!SSL!\FlashHelp\agsclerk.htm
Where AGSClerk is the name of the folder where my project resides. There is nothing in the !SSL!\FlashHelp folder.
In the past I found that this error was due to the RoboHELP.dot template not being active but I resaved the Word file after making the template active and restarted RoboHelp but this did not resolve the issue, the error message returns. I did save some updates this morning without making the template active but once I realized this while saving I made the template active again and resaved and figured it would work but it hasn't.
So it appears that I need the .htm file in the !SSL!\FlashHelp folder recreated. How can this be accomplished? I do not want to lose the many hours I have put into this project so far. What can be done?
When I click on the button to Generate the Primary Layout the box pops up and processes only 3 messages:
Starting Compilation
Clearing Output Folder
Starting Compilation
At this point the View Result button appears and when I press it I get an error message stating
Failed to find result file C:\...\!SSL!\FlashHelp\agsclerk.htm
Where AGSClerk is the name of the folder where my project resides. There is nothing in the !SSL!\FlashHelp folder.
In the past I found that this error was due to the RoboHELP.dot template not being active but I resaved the Word file after making the template active and restarted RoboHelp but this did not resolve the issue, the error message returns. I did save some updates this morning without making the template active but once I realized this while saving I made the template active again and resaved and figured it would work but it hasn't.
So it appears that I need the .htm file in the !SSL!\FlashHelp folder recreated. How can this be accomplished? I do not want to lose the many hours I have put into this project so far. What can be done?
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