Printed output problem-RH 9 prints drop down text above its parent text. It used to come out below!

Question

Hmmm. I found a potentionally nasty problem for our printed output.

Our documentation project uses many drop-down links (hyper links where the text drops down beneath the link in the next paragraph). The documentation was written with it expecting the text to come out below the text.

For example, suppose I have this in my RH propject. When I preview it, or when I compile into our HTML Help (chm) output, it looks like this:

Text String A

String A drop down text appears here

Text String B

String B drop down text appears here

Text String C

String C drop down text appears here

However, in the printed output, it generates like this:

String A drop down text appears here

String B drop down text appears here

String C drop down text appears here

Text String A

Text String B

Text String C

This is my first time generating printed output in RH 9. Previously we were using RH 7 and it generated as expected, with the drop down text coming out below.

Is anyone else seeing this? Do you know of a setting or something that might be able to fix this?

Jared Hess · Accepted Answer

Ok. I figured out how to fix it. This was happening in RH 7 too now that I think about it. I hope Adobe will fix this problem because it's quite a pain to do the workaround.

Here's the background on my project and the workaround on my problem.

Background. This is a straight decompiled html help project (chm) with an hhp. It was originally generated by RoboHelp 7. I'm importing it into RH 9 to try and generated a printed manual from this help file. So if you want to duplicate this on your end, create a test project in RH 7 with a drop down link or two. Generate a .chm file from it. Decompile the chm file and create an hhp file using FAR HTML or MS Help Workshop. Open the hhp inside of RH 9. Without modifying or saving any topics in RH immediately try to do a printed output. You'll see that the output appears below it.

Workaround. You have to open the affected topic in the WYSIWYG editor and make a simple edit (like add a space and delete it) and then save the topic. When you then generate the printed output, the drop down links put the image below the parent text. The problem is I have thousands of topics in this project and it takes FOREVER to resolve this. I've had to resort to an overnight macro that opens each topic, makes a minor change and saves it prior to printing. I really hope there's a better way around this in the future.

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