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A
Anonymous
February 24, 2010
Question

RH7: header and footer from .htt ARE included in output

  • February 24, 2010
  • 1 reply
  • 711 views

I am using RH7 and Word 2007.

I understand the general rule is that headers/footers from RH .htt template files are not displayed in the printed documentation output. I have seen cases in my own documentation where headers/footers do show up in my Word document, albeit not in the headers/footers of the document but in the document body itself. The header shows up on the first page of a topic only, and the footer only on the last page of a topic.

It does not happen every time, and I'm still trying to track down what is causing this to occur.  I'd like to prevent this from happening if possible.  Is there a setting I am missing in my layout definition?

My current settings include:

- generate a single document

- start each topic on a new page

- a "flat" TOC (no books)

- maintain HTML heading levels

- style mappings via a Word template

My header does use a UDV (for the product name) and my footer uses JavaScript (for a date).  The conversion does resolve the UDV correctly but the JavaScript is not executed.  The formatting is correct (the CSS styles are being used as I didn't map these to the Word template as I didn't expect them to be output).


Thanks,

Dave

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 24, 2010

See Printed Documentation on my site. Headers and footers do not survive the trip.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A
Anonymous
February 24, 2010

Thanks, Peter.  I've read the topic and your site previously (very useful stuff).

I think my original post was a little unclear, perhaps.  The point I was trying to make is that I don't expect the H/F to survive the trip, but they ARE surviving the trip.   They are not showing up in the H/F of the Word document but in the body of the Word document.

I do not want my H/F from the .htt to show up at all in the Word document.  How can I prevent this from happening?

EDIT:  Added image above of my Word document showing the header from .htt....hope this shows up OK.

Thanks,

Dave

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 24, 2010

I've seen that once before. I think it was because the headers and footers were not true headers and footers. I would need to poke around a bit to see if I have any record of that problem.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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