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estanzer
Participating Frequently
January 24, 2008
Question

Upgrading from X3 to 7

  • January 24, 2008
  • 7 replies
  • 579 views
I am currently using X3 Office and thinking of upgrading to version 7 of RoboHelp. The main reason for the upgrade is the search function in the older version is not that great. Anybody that has upgraded from X3 to 7 sees any noticeable improvement?
My online help is very large and any search brings back just too much information. Part of this is also information overload (will have to do some cleaning as well). Any other advice or comments regarding upgrading to 7 are welcome as well. Besides upgrading to 7 what else should I consider?
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    7 replies

    E
    estanzerAuthor
    Participating Frequently
    January 25, 2008
    Amebr,

    Thanks for the good read. Lots of good info.
    E
    estanzerAuthor
    Participating Frequently
    January 24, 2008
    Peter,

    Thanks, for the help. Looking forward the upgrading.
    A
    Amebr-ke0mH4
    Inspiring
    January 24, 2008
    There have been a few reports of problems upgrading from X3 to RH6. Have a look at the following post:

    Upgrading an X3 project to Rh6
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    January 24, 2008
    No change there. You might like to look on my site at the Searching topic and consider ZoomSearch.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    E
    estanzerAuthor
    Participating Frequently
    January 24, 2008
    Another issue with X3 is when doing a search for part of a word the search will not return anything.

    For instance if I have the words orange.apple and do a search on orange I will not receive anything. Would this work with 7?
    I have many error messages that are very long and some times people just search for part of the error and don’t get anything back.
    E
    estanzerAuthor
    Participating Frequently
    January 24, 2008
    Rick

    Thanks for the reply. Sounds like its worth the upgrade cost.
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    January 24, 2008
    ... and highlighting the searched word.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    RoboWizard
    RoboWizard
    Inspiring
    January 24, 2008
    Ahhhh yes. Forgot about that one!

    And... unlike the famous "Brand X", you may easily choose the color used for highlighting!

    Cheers all... Rick
    RoboWizard
    RoboWizard
    Inspiring
    January 24, 2008
    Hi estanzer and welcome to our community

    Actually, version 7 introduces a new feature related to searching. The ability to define synonyms that direct the user to specific topics. So, for example, perhaps you have the following topics:

    Oranges
    Lemons
    Grapefruits

    You could define a synonym so that if your user searched for Citrus, even if you failed to have the text on the page, the topics would be listed.

    Cheers... Rick
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