Participating Frequently

Question

Acrobat 8 printing problems

Forum|Forum|19 years ago
December 30, 2006
120 replies
35641 views

duplex printing of a pdf file on either an hp 1320n or hp4300n, with OS X 10.4.8. Using several pdf fIles with odd number of pages, the last (odd) page is printed backwards and upside down. Every time.
If I print just the last page, it is printed backwards and upside down.
If I quit Acrobat 8, launch A8, and then print the last page, it prints correctly. This would seem to eliminate the printing subsystem.

single (no duplex printing) printing, two pages per page (print dialog box option), of a pdf file. First page (original first/second page) prints OK, subsequent pages printed backwards and upside down. (Also after a relaunch of A8).

MacBook Pro 17, OS X 10.4.8, 2G RAM, A8 version 8.0.0 (initial release)
What is going on? Can anyone repeat this behavior?

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_Jonathan_Brooks_

Participant

Hi Jack,

Did your engineer friend find anything out about this problem (mirror image printing), as it is occurring all the time for us? For me, this problem occurs when I print a document with an odd number of pages, and then only for the last page.

This is with long edge binding, 1 page per side.

Intel MBP 15" 2.33GHz, 2048MB RAM, Acrobat 8.0.0, MacOS 10.4.8

Thanks,

Jon.

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_jack_grimes_Author

Participating Frequently

There seem to be two printing bugs.
1) as William (and others) described earlier. When performing duplex printing of one-to-a-page, and the last, odd numbered page is printed. It prints mirror and upside down. If one tries to print just the last page, it still prints mirror. A quit/relaunch of A8 will allow you to print the last page normally.

2) when printing two-to-a-page, normal (simplex) printing. the first page prints normally, then all subsequent pages are mirror printed. Doesn't help if you quit/relaunch A8. This bug persists.

clicking on "Show All Messages" brings up the entire thread.

A friend of mine at Adobe is checking with Engineering...
--jack

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_William_W__Higgins_Jr__

Participant

I too get mirror images when printing. Workaround solution seems to be to quit Acrobat 8, then relaunch Acrobat 8. Not sure what triggers this behavior in each case. System details follow:

Apple Mac Pro (Intel) running Mac OS X v 10.4.8.
Acrobat Professional v8.0.0
Apple LaserWriter 12/640 PS

From Printer Setup Utility->Show Info:

Driver Version: 10.4
PPD File Version: 1.1
Printer Model: Apple LaserWriter 12/640 PS v2015.105

G

gwjohnson

Participating Frequently

I have been having similar problems printing duplex (2 pages per side) from my MBPro with OS 10.4.8 to several different printers (Xerox Workstation Pro 55 & Xerox Doculcolour 1632).

The first page is fine, but all subsequent pages are mirrored: works fine when printed from Preview.

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_jack_grimes_Author

Participating Frequently

I replaced/re-installed the printer drivers from HP.com while on the phone to Adobe tech support. (To see all earlier messages, click on "Show All Messages). They have a new set of drivers (Universal Binary) that should be used by all of us running the Intel Macs. Also, for the duplex printing problem, a quit and relaunch of A8 solved that printing problem.
--jack

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_Jeremy_Wolf_

Participating Frequently

Also on either my MacBook or my Dual G5 I can't print to my networked HP LaserJet 3052. This is a major bug that needs to be fixed.

MichaelKazlow

Legend

Perhaps the issue is not with Acrobat. I recommend reinstalling the
printer driver, this can sometimes fix the problem, even though you
may be having an issue only with Acrobat.

Mike

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_dave_richards1_

Participant

I forgot to mention that I manually removed all HP printer files and A8 files, then reinstalled latest HP driver and A8. Problem still persists. I've contacted HP support, but they haven't figured it out yet, either.

Today, I tried printing from my G5 at the office using A8 to a HP2840 and got the same red background. The G5 is also running 10.4.8, but it's since it's a PowerPC, it doesn't appear to be an Intel Mac issue. More and more, I'm thinking it's an Acrobat bug.

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_dave_richards1_

Participant

I've got the same problem printing from a new MacBook Pro 10.4.8 to a HP2605dn. Whenever I print PDFs from A8, the entire printed area prints a red background underneath the text or graphics. Also, the last page prints reversed (mirror image). The weird thing is when I print the same file from Apple Preview, it prints correctly. All other apps print correctly, so I suspect it's an issue with A8/HP2605 and possibly the Intel Macs??

Anybody else have any ideas on this one?

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_jack_grimes_Author

Participating Frequently

I just talked to Adobe Technical support for 30+ minutes. Great guys, BTW... He said that Acrobat 8 doesn't work on OS X, 10.3.X. I'm running 10.4.8. I think 10.4.X is the Intel release.

He suggested installing new printer drivers. I went to HP.com, installed the new Universal Binary drivers, rebooted, just in case, but no luck. Same, odd printing behavior. There are no updates to Acrobat 8 yet. This looks like a bug, and a patch to A8 will be coming.

The A8, Help/Check for Updates... menu item will do the checking & download, when a patch is released.

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_drdocument_

Participant

Recommend updating Acrobat 8;

Double-check Printer settings from within Adobe Print dialog and make sure there are no additional settings in the Printer dialog that may conflict with settings in the Adobe print dialog.

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