Acrobat Failed to Connect SharePoint as Browser Not Supported

Question

I used to connect to a third-party SharePoint site / library in Acrobat. Trying to reconnect after verification on MS Authenticator, a warning window popped out from Acrobat that the browser (assume it the one used by Acrobat) was no more supported. It never prompted before.

I can still access that SharePoint site / library as normal from MS Edge and Chrome. Such error means the total failure between Acrobat with all connected / to-be-connected SharePoint for me.

Is anyone in Adobe aware of this and any suggestion please?

Thanks.

Amal. · Answer

Hi there

I hope this message finds you well.

If you are encountering issues with a work computer that is managed by your company's IT department, we recommend that you contact your IT administrator directly. They have the necessary access to submit a support ticket through the Admin console. This process ensures that your issue is promptly and effectively addressed by the dedicated support team.

Regards,

Amal

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