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Participant
December 3, 2024
Question

Acrobat Pro and Creative Cloud background processes overloading massive processing chip

  • December 3, 2024
  • 1 reply
  • 227 views

I've cleaned, uninstalled, and installed both Acrobat and Creative Cloud and Adobe Genuine from my pc repeatedly over the past 4 days, and none of them work now. I can get them both installed and working for about 3 hours before the background processes overwhelm my ryzen 9 chip. HELP!!! I need both Adobe and a working PC. 

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1 reply

Adobe Employee
December 4, 2024

Hi @plan_x_1874 ,

 

If you are using only Acrobat app and no other Adobe App. You can try installing Acrobat only without having creative cloud on the machine and see if that helps.

 

Regards

Ravi