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kathleent11238297
kathleent11238297
Participant
August 17, 2017
Answered

Adobe XI Pro - where are my right and bottom scroll bars? [2017]

  • August 17, 2017
  • 2 replies
  • 1386 views

I just downloaded Adobe XI Pro onto my laptop and everything works as it should except that my right and bottom scroll bars are missing.  Scrolling with the hand tool or the up/down errors is driving me crazy.  Please help!

    This topic has been closed for replies.
    Correct answer AnandSri

    Hi Kathleent,

    I apologize for the inconvenience caused.

    Please try the following steps:

    * Open any PDF file.

    1) Go into Edit

    2) Go into Preferences

    3) Click on General

    4) Find Touch Mode

    5) Turn it off i.e. Choose Never.

    You can change the settings later.

    Update this discussion with the results.

    Regards,

    Anand Sri.

    2 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    September 30, 2023

    I've locked this thread. It is six years old, has a Correct answer, and is about Acrobat 2017. It is beginning to get replies about Acrobat DC (2023). Please start a new thread if you have a question so we can better assist.

     

    Jane

      AnandSri
      Community Manager
      AnandSriCommunity ManagerCorrect answer
      Community Manager
      August 17, 2017

      Hi Kathleent,

      I apologize for the inconvenience caused.

      Please try the following steps:

      * Open any PDF file.

      1) Go into Edit

      2) Go into Preferences

      3) Click on General

      4) Find Touch Mode

      5) Turn it off i.e. Choose Never.

      You can change the settings later.

      Update this discussion with the results.

      Regards,

      Anand Sri.

        kathleent11238297
        kathleent11238297Author
        Participant
        August 17, 2017

        Thank you!!!! 

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